Communication Skills for Business


In most cases businesses fail not because they don’t have a great product but they have no sound communication strategy internally or externally. We have been communication since birth verbally or otherwise and so we believe we are great communicators but it is different when it is come to formal corporate communication. Even personally many issues created in our life time is due to lack of communication skills.

Who is it For

  • Communication applies to every individual as long as you deal with someone and it is applicable to the success of you as a person and as a team.
  • The direct target audience could be marketing or sales staff, front office or communication staff but this will surely help even if you are a scientist in a laboratory because you need to work with your team or present your strategy or findings to different audiences such as funding bodies and moderators.
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   Programme Structure

Effective business communication is vital to the success of your organization. It has a major impact on your company’s performance and employee productivity as well as on your bottom line. As a business owner, you need to be able to clearly communicate your vision and goals, build relationships with customers and potential partners and interact with your team.

There are many reasons why interpersonal communications may fail. In many communications, the message may not be received exactly the way the sender intended and hence it is important that the communicator seeks feedback to check that their message is clearly understood. The skills of Active Listening, Clarification and Reflection, which we will discuss shortly, may help but the skilled communicator also needs to be aware of the barriers to effective communication. There exist many barriers to communication and these may occur at any stage in the communication process. Barriers may lead to your message becoming distorted and you therefore risk wasting both time and/or money by causing confusion and misunderstanding. Effective communication involves overcoming these barriers and conveying a clear and concise message.

Elements of Verbal Communication. When we communicate verbally not only the words which we used are listened but also vocal elements of speech play very important role. These vocal elements are voice inflections, rate of speech, volume, and tone. These add interest and meaning to our messages

The spoken interaction taking place between two or more people is defined as oral communication. Therefore to be a successful salesperson, your business interactions should be perfect and for that you need to master the art of effective oral communication skills.

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The following tips can help you learn to read the nonverbal signals of other people and enhance your own ability to communicate effectively. Pay Attention to Nonverbal Signals. Look for Incongruent Behaviors. Concentrate on Your Tone of Voice When Speaking.

The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email, and social media.

What you will Learn

  • Learn powerful communication skills

  • Make your conversations more meaningful

  • Overcome the Communication Challenges Impacting Your Success

  • Recognize how to connect and interact with others in an fascinating and appealing way

  • Transfer your ideas, info and feelings into the minds of others in an easy way

  • Improve your Ability to Always Feel self-confident in your Own Skin

  • Learn how to avoid barriers to effective communication

  • Learn how to make your communications adequate for specific purpose

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Start Date

Start Date
3rd August 2020
Professional Diploma in Communication Skills for Business

Learning Time
21 Hours
Apply Now
Start Date
7th December 2020
Professional Diploma in Communication Skills for Business
Learning Time
21 Hours
Apply Now
Start Date
05th April 2021
Professional Diploma in Communication Skills for Business
Learning Time
21 Hour
Apply Now

Student Support

We encourage you to make full use of all of the support services and facilities available to ensure you have the best possible experience during your time at the School.

Personal Tutors

Personal tutors can help you with a range of issues affecting your studies, as well as tell you about other University support available.

Academic Support

If you think your personal circumstances might affect your academic achievement, it’s a good idea to talk to your course tutor about your situation. They can help you manage your workload and, if necessary, explain the rules about extenuating circumstances for assignments. 

Support Team

London Business School offers additional specialist support for all students to develop skills that enhance your employability prospects and support your studies.

Career and Recruitment 

Our extensive careers service supports you throughout your time at school to ensure that when you complete programme, you are well-prepared for the world of work.

The LSB Experience

Expert Trainers

Passionate specialists who keep up to date with the latest trends in their field.

Quality Delivery

Trainers have assessed annually on the quality of their delivery and delegate engagement.

Practical Training

Theory and practical based training to take back to the office which leads you more.

Small Class Sizes

No more than 15 people to ensure you get the most from our trainers.

How to Apply

Enrolling at London School of Business will help you study in a diverse mix of cultures, providing an opportunity to socialise and make friends from nations across the globe. Apply now, and one of our Admission Advisors will be in touch to support you through the process.

You can use the following link to apply for the programme:

There you’ll have to choose the module which you are interested in

In order to assess your eligibility for the programme, we will review your profile and your expectations from your career. This will be done via an in-person, telephonic or video conversation. In addition, we will mark your English proficiency for the course as well, and advise on further actions to be taken on your part.

Then, tell us how you’ll be funding your chosen module, choosing from one of our flexible funding options

Need Help Choosing A Programme?

Choosing the right programme is an important part of your future success. Our dedicated student counsellors are happy to assist you in choosing the right programme that best suits your professional goals. Please contact us on +44 (0)20 3305 8124 or send us an email to to discuss your requirements and obtain an application form.

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Building Leaders for Business

At London School of Business (LSB) we nurture leaders. “Building Leaders for Business” forms the essence of our existence. We are redefining how businesses operate in London and the rest of the world.

Get in Touch

  • +44 (0)20 3305 8124