Terms and Conditions

 

Registration and confirmation

When you book your course and accommodation you need to pay all agreed fees in advance, in full. You also need to pay a £35 registration fee + £20 if applying for a visa. If you want to change the starting date of your course you must write and tell us at least 21 days before. If you don’t tell us, our cancellation policy may apply.

Visas

It is your responsibility to submit your visa application on time. If your visa application is refused less than 3 weeks before the start of the course, our cancellation policy may apply. If your visa application is refused more than 3 weeks before the start of your course we will give you a full refund, excluding the £60 registration charge. When you send us your refusal letter or, in special circumstances, the original letters we gave you to support your visa application.

Cancellation

  • You must cancel your course in writing.

  • If you cancel your course more than 3 weeks before the start of your course, we will refund you the full amount that you have paid us, excluding the £35 registration fee (Applicable to English language courses).

  • If you cancel your course between your start date and 3 weeks before the start of your course we will charge the cost of 1 week’s tuition + 1 week’s accommodation and a registration fee, the remaining amount of money will be refunded to yourself (Applicable to English language courses).

  • If you cancel your course between your start date and 3 weeks before the start of your course we will charge the cost of £350 as an administrative cost + 1 week’s accommodation, the rest of the money will be refunded (Applicable to International Foundation Programme).

  • If you cancel your course and accommodation after has commenced, fees will not be refunded.

  • If you book your course through an agent, and have any issues regarding payment – you will need to contact the agent directly.

  • LSB reserves the right to cancel courses without notice and will offer students a full refund or alternative course at no extra cost.

  • LSB reserves the right to cancel courses of students who do not have acceptable conduct and no refund will be made.

  • No refund will be given for missed classes.

Accommodation

  • We will inform you of your accommodation details at least 7 days before the start of your course.

  • LSB will book accommodation from Sunday to Saturday, unless arranged otherwise.

  • It may be possible to change/cancel your accommodation if a complaint is reasonable, but these instances will be assessed individually. You must give 2 weeks’ notice if you want to change/cancel – excluding special circumstances. If alternative accommodation is not available, we reserve the right to cancel the booked accommodation, and do the refund of the outstanding fees.

  • LSB tries not to put students with the same mother tongue together unless requested, however this is not always possible.

  • It is possible to cancel your accommodation after you have arrived, but we would need at least 2 weeks’ notice. If you give less than 2 weeks’ notice you will have to pay 1 week’s accommodation fee.

  • LSB reserves the right to change your host family accommodation on short notice due to unforeseen circumstances.

  • LSB reserves the right not to find new accommodation for students that have been disruptive in their current accommodation.

Holidays

  • If you wish to take holiday you must inform the school 2 weeks before the start of your course or you will lose part of your course, and will be marked ‘absent’.

  • Students can take a maximum of 3 weeks’ holiday in a 24 week course. Holidays can be taken only for full weeks.

  • Students on a course which is less than 8 weeks cannot take holidays.

  • There is no refund for national holidays.

Insurance & Travel

  • LSB advises students to take out health and travel insurance privately.

  • Transfers to and from airport must be paid in advance.

  • It is student’s responsibility to contact the school if they are delayed.